Wednesday, February 25, 2009

IT Service Model

Being in the IT world, specifically, a victim of onsite-offshore model of work, I have witnessed on several occasions hints of discrimination. I must admit it is unintentional but sadly, seems to me as an act second to their nature. I think this behavior is far more to do with where I come from than anything else. Perhaps, a European would enjoy an elevated platform of respect to 'begin' with as opposed to me.

Well, if one knows what's happening, it doesn't take long to realize why it is happening. It isn't just movies like 'Slumdog Millionaire' which fancy a one dimensional poverty ridden view of India to an audience quick to frame an opinion on India & everybody in it. At the crux of it all, is the fact that the IT Service model of onsite-offshore model bears a very cheap price on it's tag. Hey, you are worth your pay check & if you think about it, quality is seldom cheap. Its affordable to have few bugs at half the price, than no bugs at twice the price! Moreover, the word "Customer" really weighs us down with a servile temperament. The phrase 'I don't know' just isn't in the dictionary for the fear of insecurity. If we are pushed, we don't fall behind from out-doing our peers. Apart from professional, on a light social arena, we share a limited involvement in conversations, mostly respond either with smiles & chuckles to their humor or with some vague remark which is hardly close to anything humorous. Needless to say, we don't really leave a lot of open ends for socialization.

So, generally speaking, it does leave their attitude reasonably o.k. but what saddens me is the state of affairs any IT professional has to go through, rather doesn't mind going through.

Labels: , , ,

0 Comments:

Post a Comment

<< Home